Refund policy

RETURN WINDOW & PROCESS:



We offer exchanges or store credit for eligible items within  7 days of receiving your order or purchasing in store.

To request an exchange or store credit, please contact us via WhatsApp at +961 79 064 759 or visit us in store with your proof of purchase.

 

RETURN CONDITIONS:

To be eligible for an exchange or store credit, items must meet all of the following conditions:

1. Items must be unworn, unwashed, and in their original condition.

2. All original tags must be attached.

3. Items must be free from stains, makeup, perfume, deodorant, odors, or any other signs of wear.

4. Proof of purchase is required.

 

REFUND METHOD: 

We do not offer cash refunds. Eligible items can only be exchanged or returned for store credit.

 

NON-RETURNABLE ITEMS: 

Sale items cannot be exchanged or returned. 

 

DELIVERY RETURN:

Return shipping costs are the responsibility of the customer. 

 

DEFECTIVE OR INCORRECT ITEMS: 

If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order via WhatsApp at +961 79 064 759.  Once reviewed, we will offer a replacement, exchange, or store credit, depending on the case.